Privacy Policy
Last Updated: January 2026
1. Information We Collect
We collect personal information necessary for KYC compliance, including name, address, identification documents, and transaction history. We also collect technical information such as IP addresses and device information.
2. How We Use Your Information
Your information is used to provide our services, comply with regulatory requirements, prevent fraud, and improve our platform. We will never sell your personal information to third parties.
3. Data Sharing
We may share your information with regulatory authorities, law enforcement, and service providers who assist us in operating our business. All third parties are bound by confidentiality obligations.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically for a minimum of 7 years as required by Hong Kong law.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us through our contact form.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. Essential cookies are necessary for basic functionality. Analytics cookies help us understand how visitors interact with our platform. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services. We do not use cookies to track you across third-party websites.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside of Hong Kong where our service providers operate. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place, including standard contractual clauses or other legally approved mechanisms. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
9. Policy Changes & Contact
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new 'Last Updated' date and, where appropriate, through email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy. For privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer through our contact form.